How Zoom AI Companion features handle your data

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Zoom AI Companion, your generative AI digital assistant, delivers powerful, real-time capabilities vĩ đại help users improve productivity and work together more effectively. Zoom customers can expect vĩ đại see AI Companion throughout the Zoom platform — Meetings, Phone, Team Chat, Whiteboard, E-Mail, and more. Currently, AI Companion is available for Meetings, Team Chat, Mail, and Whiteboard.

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We understand that AI technology is changing rapidly and our customers and users want clarity on how their data is handled by Zoom when they use these AI features. So as part of our ongoing commitment vĩ đại transparency and responsibility in handling your data, we are providing the following information on these Zoom AI Companion features and the choices that you have.

Learn more about how vĩ đại get started with AI Companion features.

This article covers:

What nội dung is used vĩ đại provide Zoom AI Companion features
Zoom IQ miễn phí trial features are now part of Zoom AI Companion
How Zoom uses data vĩ đại provide Zoom AI Companion features
Limitations of Zoom AI Companion

What nội dung is used vĩ đại provide Zoom AI Companion features

See the list below for available AI Companion features and the nội dung used vĩ đại provide the service:

Product	Feature	Description	Content used vĩ đại provide the service
Meetings	AI Companion questions	Quickly catch up and get clarity on what you missed during a meeting without interrupting it	Audio transcript* and user question prompts
	Smart Recording	Review cloud recordings faster through highlights, smart chapters, summaries, next steps, and more.	Cloud recording and audio transcript
	Meeting Summary	Generate a summary and next steps of what was discussed in your meetings and share through gmail and Team Chat	Audio transcript*
Mail	Email Compose	Compose and reply vĩ đại emails faster with suggested nội dung based on the gmail thread and what you want vĩ đại say.	Email text, sender and recipient names, and user inputs and prompts
Team Chat	Chat Compose	Draft chat messages based on conversational context and what you want vĩ đại say, as well as customize its tone and length.	Chat message text, chat participant names, and user inputs and prompts
Team Chat	Thread Summary	Quickly summarize the nội dung of long Team Chat threads.	Chat message text for the selected chat thread and chat participant names Xem thêm: sự thoát hơi nước qua lá có ý nghĩa gì đối với cây
Whiteboard	Content Generation	Generate ideas, refine and extend existing nội dung, and add objects vĩ đại a canvas.	Whiteboard nội dung, user inputs and prompts

* Audio transcripts for non-recorded meetings are stored temporarily in order for Zoom vĩ đại provide the service and tư vấn vĩ đại customers.

Note: AI Companion may not be available for select verticals and select regional customers.

Zoom IQ miễn phí trial features are now part of Zoom AI Companion

The Free Trial period for Zoom IQ Meeting Summary and Zoom IQ Chat Compose ended as of September 5, 2023. These features are now part of Zoom AI Companion and are available with the paid services in eligible Zoom user accounts.If these features are available in your trương mục, they will continue vĩ đại be enabled or disabled according vĩ đại your selections and you can make changes anytime in the Zoom trang web portal.

How Zoom uses data vĩ đại provide Zoom AI Companion features

Data from users’ interactions with the AI Companion features may be accessed, processed, and used by Zoom vĩ đại provide and maintain the services, troubleshoot issues, and provide tư vấn. Zoom does not use any of your audio, đoạn phim, chat, screen sharing, attachments or other communications-like customer nội dung (such as poll results, whiteboard and reactions) vĩ đại train Zoom’s or its third-party artificial intelligence models. This commitment includes the nội dung mentioned in the chart above, such as audio transcripts, used vĩ đại provide the service.

Zoom’s unique federated approach vĩ đại AI is designed vĩ đại deliver high-quality results by dynamically incorporating Zoom’s own large language model (LLM) in addition vĩ đại Meta Llama 2, OpenAI, and Anthropic. We evaluate and update our models periodically and models used vĩ đại tư vấn Zoom AI Companion features may change from time vĩ đại time. Features in AI Companion may use third-party AI-model providers, and we will share relevant data with those third-parties when you use the feature.

For example, if you use Chat Compose vĩ đại help draft responses in Team Chat, the nội dung used vĩ đại provide the service as described in the section above — the selected chat thread, chat participant names, and your draft response — will be sent vĩ đại the relevant model vĩ đại provide the service. Similarly, AI Companion features used in Zoom Meetings that provide summaries or answer questions generate a temporary meeting transcript that will be sent vĩ đại the relevant model vĩ đại provide the service.

Even when data is shared, we bởi not allow third-party AI models vĩ đại use your data vĩ đại improve or train their models. Your data may be temporarily retained by those third-parties for Trust and Safety purposes or vĩ đại comply with legal obligations. Data processed by Zoom AI Companion may be processed within U.S.-based data centers.

Limitations of Zoom AI Companion

While AI-powered features can be valuable tools vĩ đại help us be more productive, it’s important vĩ đại understand the limitations of AI outputs or generated nội dung. Put simply, AI outputs are not perfect, for a number of reasons. The performance of AI-powered systems is based on the data they have been trained on, which can lead vĩ đại errors or inaccuracies when presented with new or unexpected situations. Zoom AI Companion utilizes developing AI technology, and AI Companion features may provide incorrect, inaccurate, misleading, or offensive responses. It is important for you vĩ đại kiểm tra AI-generated nội dung for accuracy and vĩ đại follow Zoom’s Acceptable Use Guidelines when editing or directing generated nội dung.

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Zoom is committed vĩ đại reducing the negative impact of AI limitations by focusing on building AI responsibly, meaning privacy, security, inclusion, trust, and safety are central vĩ đại what we bởi.

Learn more about how vĩ đại get started with AI Companion features.